Agencies – Quality Management

OUR AGENTS QMS

 All our agents local and foreign have to go through a rigid process of Know Your Agent (KYA) process  – All Student Recruiting Agents, Referral Agent or Broker, Friend or Family members MUST sign a Conformity Statement agreeing with this policy and procedure – Please see Student Recruiting Policy

No Candidates will be accepted unless this statement is agreed upon and signed

Human Rights

We expect our Student Recruiting Agents, Referral Agent or Broker, Friend or Family members to have adopted and been able to demonstrate human rights policies and records that reflect international legislation, such as the Universal Declaration of Human Rights, and which are consistent with our own standards. In our procurement processes, we aim to screen for abuses. Recruiting Agents who perform poorly in relation to Human Rights will be excluded from doing business with us.

Ethics

We are a highly ethical company. We expect our Recruiting Agents, Referral Agent or Broker, Friend or Family members to be ethical too.  Our procurement processes aim to bring ethical issues to the surface. Where serious ethical issues are identified Recruiting Agents will be excluded from doing business with us.

GRDP – Data Protection

All agents must abide by the EU – GRDP rules and regulations pertaining to Data Protection

All job applications and associated documents will be treated in strict confidence, in accordance with the Data Protection Act 1998 (GRDP Data Protection Guidelines). All information provided by candidates will be treated as confidential and will only be considered by those with a legitimate interest in the appointment.

The company will not permit an applicant to view references that are given in confidence without the referee’s written permission.

All recruitment documentation relating to unsuccessful candidates will be confidentially stored within People Services for six months, after which it will be disposed of.

Obligation

Where the Candidate is required by law, or any professional body to have any qualifications or authorisations to work in the position which the company seeks to fill; or the work involves caring for or attending one or more persons under the age of eighteen, or any person who by reason of age, infirmity or who is otherwise in need of care or attention;

The Agency will take all reasonably practicable steps to obtain and offer to provide copies of any relevant qualifications or authorisations of the Candidate, two references from persons not related to the Candidate who have agreed that the references they provide may be disclosed to the Client and has taken all reasonably practicable steps to confirm that the Candidate is suitable for the position. If the Agency is unable to do any of the above it shall inform the Client of the steps it has taken to obtain this information in any event.

Referral Agent or Broker, Friend or Family members has to remain responsible for any claims by the candidate.

Friend or Family members must provide a copy of their Identity Card, POA and Passport to be notarized.

Liability

The Agency shall be liable under certain circumstances for any loss, expense, damage, delay, costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Company MCSI Ltd arising from or in any way connected with the Agency promising, and or not reviling the terms and conditions of the Company’s (MCSI) Contract to the candidate and or the early departure of the candidate, prior to or before the end date of their contract the full amount of the remaining on the same contract

Introductions of Candidates are confidential.  The disclosure by the Agent to a third party of any details regarding an Candidate introduced by the Agency which results in an Engagement with that third party within 12 months of the Introduction, renders the Agent liable to payment of the contract fee and the remainder of the contract as set out in above clause with no entitlement of appeal

The Agency shall not be liable under certain circumstances for the failure related to the Agency to introduce any Candidates.

For the avoidance of doubt, the Agency does not exclude liability for death or personal injury arising from its own negligence.

Fees

MCSI does not charge money to any of its candidates and Referral Agent or Broker, Friend or Family members cannot charge on our behalf, any fee. Any one doing so will be reported to the authorities and removed from our preferred list

The Referral Agent or Broker, Friend or Family members by signing is agreeing to a Conformity Statement and to this effect

Visa and other government fees may be charged to the candidate and refunded after a two year of service with the organization. This is at the discretion of the supervisor and is based on performance

Love Study (Malta) Ltd does not pay agencies fees at any time unless stipulated in a contract and agreed to by the board

Law

This Policy and procedure is governed by the law of the Republic of Malta and is subject to the exclusive jurisdiction of the Courts of Malta.

 

Screening Student Recruiting Agents

In order to ensure that we know our Recruiting Agents, they must produce a list of documents to allow us to perform the KYA together with the application form

These include – TWO Recommendation from Past Academia

Proprietor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Foreign Nationals Residing in MALTA (Representative)

 

Please provide any TWO of the following documents as Id Proof.

·        Passport

·        Driving License

·        Ration Card With Photo

·        Bank A/C pass book with photo

Please provide any TWO of the following address proof document. The address on this document should match with the delivery address.

·        Bank Account Statement

·        Birth Certificate

·        Electricity Bill

·        Rent Agreement

and

·        Police Conduct

 

Identity Proof  – Passport

Identity Proof  – Visa / MALTA ID Card

Address Proof – Rent Agreement

And Police Conduct

Partnership Firm

 

Please provide any THREE of the following documents as Id Proof.

·        Any official document to identify the partner holding the power of Attorney

·        Partnership Deed

·        Power of attorney granted to transact business on its behalf

·        VAT Registration Certificate

·        Telephone Bill

·        Registration Certificate

 

Please provide any TWO of the following address proof document. The address on this document should match with the delivery address.

·        Bank Account Statement

·        Electricity Bill

·        Telephone Bill

·        Lease / Rent Agreement

and

·        Police Conduct for Directors

·        All Directors Passports

Company

 

Please provide any ALL of the following documents as Id Proof.

·        Articles of Association

·        Certificate of Incorporation

·        Memorandum of Association

·        Telephone Bill

Please provide any TWO of the following address proof document. The address on this document should match with the delivery address.

·        Bank Account Statement

·        Electricity Bill

·        Telephone Bill

·        Lease / Rent Agreement

·        Other Document

and

•             Police Conduct for Directors

•             All Directors Passports